FAQ - shell mosaic, shell tiles, shell laminates shell jewelry,shell pearl,mother of pearl,abalone jewelry,shell necklace,shell bracelet

FAQ


Violette Jewelry FAQ info

FAQ LIST
-. What is scientific name of the shells?
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-. Is it genuine shells on your products?
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-. What's about the samples?
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-. What is your port of shipment?
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-. What is the Mini order quantity?
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-. What is your terms of payment?
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-. What is the packaging?
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-. How long will the delivery time be?
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QUESTIONS

-. What is scientific name of the shells?                                                                                 
 ANSWER White MOP: Pinctada Maxima 
Black MOP: Pinctada Margaritifera                                                                                         
Paua shell: Haliotis iris
 
 
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QUESTIONS

-. Is it genuine shells on your products?                                                                                  
 ANSWER

Yes, the shells are all real natural shells in our products and we are using various kinds of shells such as New Zealand paua shell, Australian White MOP, Tahiti Black MOP, Mexico abalone, Philippine penguin shell.                                                                         

 
 
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QUESTIONS

-. What's about the samples?             
 ANSWER     We can offer the a few samples in stock for free only charge for delivery cost. And we also  make samples of your design.                                                      
 
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QUESTIONS

-. What is your port of shipment?                                                                                             
 ANSWER

We ship our orders from Shenzhen, China.

 
 
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QUESTIONS

-. What is the Mini order quantity?                                                                                            
 ANSWER

Our minimum order quantity is 200 pcs per design and per color. 

 
 
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QUESTIONS

-. What is your terms of payment?  
 ANSWER

We accept 30% deposit before production and 70% balance by T/T before the shipment.  

 
 
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QUESTIONS

-. What is the packaging?  
 ANSWER

 By Carton.                                                                                                                          

 
 
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QUESTIONS

-. How long will the delivery time be?  
ANSWER

 Normally 3 to 5 weeks after your deposit.                                                                          

 
 
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